The Brand Transformation Journey: When “Personality” Was Still Asleep!
In today’s dynamic market, countless choices create both opportunities and challenges for brands—especially in the mom & baby industry, where trust and emotional connection are key. A strong and consistent brand identity is crucial to standing out and building long-term loyalty.
Mama’s Choice realized that its previous brand identity no longer aligned with its growth strategy. The lack of consistency across brand touchpoints led to fragmented impressions, inefficient marketing efforts, and ultimately, a stalled growth trajectory.
This is a common challenge for many brands. As businesses scale, maintaining a unified and recognizable identitybecomes increasingly difficult—often because the brand hasn’t clearly defined its Personality, Philosophy, and Behavior.
With the vision of creating a powerful, cohesive brand identity that seamlessly integrates across all platforms, Mama’s Choice partnered with Cillgold—a branding agency that aligns design with business strategy.
Redefining the Brand Foundation: Strong Roots for Thriving Growth
At Cillgold, rebranding a brand is like nurturing a tree—one that has grown but is now struggling with hidden weaknesses. The goal isn’t to uproot everything, but to preserve its essence, nourish its strengths, and refine its formto ensure healthy, sustainable growth. With Mama’s Choice, our mission wasn’t to erase the past but to rediscover its core values, refining its Personality, Philosophy, and Behavior to align with both internal culture and market expectations.
One of the most significant touchpoints in this transformation was the new Mama’s Choice logo. The previous design featured a baby resting on the letter “M,” but its form felt unsteady and insecure. In the rebrand, we adjusted it to create a fuller, more solid, and comforting visual—embodying Care & Thoughtfulness, two of Mama’s Choice’s four new brand pillars.
Beyond the logo, Key Visuals played a vital role in strengthening the brand identity. The primary color palette—pink, purple, and green—was carefully selected to replace the outdated, dull tones of the past. These colors now evoke a sense of warmth, freshness, and modernity, reinforcing the brand’s Friendly & Cheerful nature—completing the four brand pillars.
To bring this personality to life, we developed a set of playful, charming illustrations as part of the visual identity system. These elements not only make Mama’s Choice’s products more engaging but also create a stronger emotional connection with its target audience.
Packaging Touchpoint: Customers Buy More Than Just a Product!
A strong brand isn’t just about a logo or visual identity—it’s about every tiny detail, and packaging is the most direct connection with customers. Previously, Mama’s Choice’s packaging lacked consistency, making it hard to establish a unique identity and align with the brand’s new direction.
That’s why the Cillgold team set out to develop a cohesive packaging system that seamlessly integrates with every other brand touchpoint. From the moment a customer first interacts with the brand—seeing an ad, visiting the website, reading product descriptions, experiencing customer service—to the instant they receive the product in their hands, they instantly recognize it as Mama’s Choice. This consistency not only strengthens brand identity but also optimizes marketing efficiency across all channels.
Now, the new packaging is not only visually appealing but also a true reflection of the brand’s personality. It enhances the user experience and leaves a lasting impression. Just by looking at it, customers can feel the care, thoughtfulness, and love that Mama’s Choice puts into every product.
Digital Touchpoint: Maximizing the Power of Consistency
In today’s digital era, a strong brand isn’t just about a beautiful logo or packaging—it’s about maintaining seamless consistency across all platforms. Understanding this, we applied Mama’s Choice’s new brand identity with precision across every sales and communication channel.
From websites and social media to e-commerce platforms, every touchpoint reflects the same cohesive and energized brand identity. This level of consistency strengthens brand recognition, builds customer trust, and reinforces Mama’s Choice’s professionalism and market presence.
For modern mothers—who seek convenience and reliability—this clarity and uniformity make it easier to recognize, trust, and choose Mama’s Choice.
Rebranding: A New Look, A Rekindled Passion
Rebranding is not just about changing a brand’s appearance—it’s a transformative journey. It’s about rediscovering a brand’s Personality – Philosophy – Behavior, defining its uniqueness, and reinforcing its position in the market. More than that, rebranding aligns the internal team, reignites their passion, and drives positive business transformation. Mama’s Choice is a prime example.
After this transformation, Mama’s Choice not only gained a refreshed identity but also achieved significant business growth. The new packaging made products more recognizable and appealing, while brand consistency across all platforms enhanced customer engagement. Most importantly, the Mama’s Choice team embraced renewed energy, creativity, and motivation—proving that a well-executed rebrand can ignite inspiration and drive real success.
At Cillgold, we showcase this project not just to highlight the process but to inspire other brands. Rebranding is more than a visual upgrade—it’s a pivotal step toward new heights.










CREDIT
- Agency/Creative: Cillgold Agency
- Article Title: The Rebranding Journey of Mama’s Choice: When “Brand Personality” Was Still Asleep! Designed by Cillgold
- Organisation/Entity: Agency
- Project Type: Identity
- Project Status: Published
- Agency/Creative Country: Vietnam
- Agency/Creative City: HCMC
- Market Region: Asia
- Project Deliverables: Art Direction, Brand Design, Brand Guidelines, Brand Identity, Brand Redesign, Brand Strategy, Brand Tone of Voice, Branding
- Industry: Health Care
- Keywords: Branding, Rebranding, VisualIdentity, PackagingDesign, BabyBrand, MomAndBaby, Cillgold, MamaKnowsBest
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Credits:
Agency: Cillgold Agency